Bajji FAQ – answers to all your questions

To register on Bajji, you only need an active mobile number or email address and a strong password. You must be at least 18 years old. No documents or lengthy forms required — your account can be up and running in just 2 minutes.

No. Each person may only hold one Bajji account. Creating multiple accounts violates Bajji's terms and may result in all associated accounts being closed. If you have an issue with an existing account, please contact support directly.

KYC (Know Your Customer) is an identity verification process. It is required when making a large withdrawal for the first time or when transactions exceed a certain amount. Simply upload a photo of your national ID and a selfie to complete it. This ensures the security and legitimacy of your account.

Yes, you can update your name, email, and contact details from Account Settings. However, changing your registered mobile number requires assistance from the support team. Changes will take effect after identity verification.

After logging into your account, go to "Security Settings". You'll find the 2FA option there. Enable 2FA using your mobile number or an authenticator app. Once active, every login will require an additional code, keeping your account more secure.

Too many incorrect password attempts may temporarily lock your account. Wait a few minutes or contact bajji Live Chat Support right away. Your account will be reactivated once your identity has been verified.

Log in to your account and click the "Deposit" button. Select your preferred method — mobile banking or bank transfer. Enter the amount and complete the payment by following the on-screen instructions. Your balance is usually updated within a few minutes.

The minimum deposit on Bajji varies depending on the payment method. Mobile banking deposits generally start from as low as BDT 200. Check the deposit page or contact support for the latest information.

Keep your payment transaction ID or screenshot handy. If more than 15 minutes have passed, contact live chat support with your transaction ID. Our team will resolve the issue promptly.

Withdrawals on Bajji are typically processed within 5 to 30 minutes. Mobile banking transfers are the fastest. Bank transfers may take slightly longer. Having your KYC verification completed can speed up the process even further.

The minimum withdrawal amount generally starts from BDT 300. The maximum varies depending on your payment method and account level. VIP members enjoy higher withdrawal limits. For more details, VIP Page below.

Bajji generally does not charge any additional fees on withdrawals. However, your mobile banking provider or bank may apply their own charges. Check the fee structure of your chosen payment method before making a transaction.

Activate the welcome bonus offer when making your first deposit as a new member. You'll see the bonus option on the deposit page. For full details on the bonus amount and terms, Promotions Page below.

Bonus balance cannot be withdrawn directly. You must first meet the specified wagering requirements. For example, a 30x wager requirement means you need to bet 30 times the bonus amount. Once the conditions are met, the bonus converts to real balance and becomes withdrawable.

When someone registers and makes their first deposit using your referral link or code, you'll receive a referral bonus. For full details on the bonus amount and terms, on the Promotions Page provided below.

Bajji offers betting on more than 30 sports. cricket, football, tennis, badminton, basketball, volleyball, kabaddi, and many more are available. Use the live betting option to place bets with real-time odds. For more details, Sports Page below.

Live Betting lets you place bets on a match in real time while it's in progress. Odds shift as the game unfolds, and you can bet at any moment. It's more exciting than standard pre-match betting and can give you a strategic edge.

Once a bet is confirmed, it generally cannot be cancelled. However, a "Cash Out" option may be available in certain cases, allowing you to withdraw a set amount before the match ends. If a match is cancelled, your stake will be refunded.

Bajji offers Live Casino, slots, table games, and many more categories. In the Live Casino, play blackjack, roulette, and baccarat with real dealers. Enjoy free spins and bonus features across hundreds of slot games.

Yes. All games on bajji use RNG (Random Number Generator) technology to ensure completely random and unbiased results. Live Casino games are operated by world-renowned game providers and audited by independent third parties.

The Bajji app is available for free on both Android and iOS. For the official download link, visit the Download Page below. Please avoid downloading from third-party sites.

Yes, the bajji mobile app includes all the features available on the website. It also offers biometric login, push notifications, and app-exclusive bonus offers — making it the best way to play on mobile.

On Android, you may need to enable "Install from Unknown Sources" in your settings. On iOS, after installation, you'll need to approve the app under "Trusted Developer". For step-by-step instructions on the Download page listed below. If you run into any issues, please contact support.